Case Study: How Exponential Media Became the In-House Marketing Engine for Frannexus

Elevating America's Leading Franchise Consulting Firm to the Next Level

🧩 Overview

Client: Frannexus
Industry: Franchise Consulting
Website: www.frannexus.com
Engagement Start: [Insert Date]
Scope: Full-Service Marketing Partnership + Fractional CMO Leadership

🎯 The Challenge

Frannexus, recognized as one of the top franchise consulting firms in America, had built a powerful foundation with expert consultants and a proven system for helping individuals find the right franchise investment. However, to meet the demands of a growing national audience and to scale even further, they needed:

  • A unified marketing strategy

  • A scalable CRM infrastructure

  • Sophisticated communication workflows

  • SEO-optimized digital assets

  • AI-forward content creation

  • Social and professional platform growth

They required more than just an agency. They needed a deeply embedded partner that could think, act, and execute like an internal team—without the time and cost of building one from scratch.

🤝 The Solution: Enter Exponential Media

Frannexus selected Exponential Media as their official in-house marketing team—led by our CEO serving as Fractional CMO—to architect, activate, and optimize a full-stack marketing and communication system.

Services Deployed:

Fractional CMO Leadership

  • Strategic oversight across all marketing channels

  • Marketing team coaching & performance tracking

  • Budget allocation and campaign prioritization

Salesforce CRM Management

  • Advanced segmentation of thousands of contacts

  • Drip campaigns and automated follow-ups

  • Lifecycle-based lead nurturing

Communication Strategy for a National Database

  • Custom email journeys based on lead source, interests, and stage

  • SMS and email content to increase booking rates and franchise conversions

  • A/B tested email sequences

LinkedIn Enablement for Franchise Consultants

  • Profile optimization and content support for every team member

  • Automated connection and messaging campaigns

  • Centralized performance analytics

SEO & Website Management

  • Technical SEO audit and corrections

  • Content optimization for targeted keywords

  • Website speed and UX improvements

Social Media & AI Video Content

  • Weekly content calendar with expert-led posts

  • Branded, AI-generated videos for franchise awareness and education

  • Repurposed testimonials and industry updates across platforms

On-Demand Marketing Consulting

  • Creative direction and funnel design

  • Paid ads planning for lead acquisition

  • Funnel optimization and reporting

🚀 The Impact

Since the start of the partnership, Exponential Media has delivered measurable outcomes for Frannexus:

MetricBeforeAfterLead FlowModerate30% IncreaseBooking Conversion Rate12%18%Email Engagement (CTR)2.1%4.7%LinkedIn Profile Views (Team Avg.)<500/mo2,000+ per team memberOrganic SEO TrafficFlat40% Growth YoY

🎬 AI Video Rollout Highlight:

Frannexus’ new AI-powered video series boosted email engagement and created scalable, evergreen content for both paid and organic distribution.

💬 Client Testimonial

"Exponential Media isn't just a vendor—they are truly part of our team. From leading our marketing direction to integrating seamlessly into our tech stack, they've helped us elevate every touchpoint in our client journey."
Seth Lederman, Founder of Frannexus

🔮 What’s Next

With the foundation in place, Exponential Media is guiding Frannexus into new territory:

  • Franchisee education funnel automation

  • More robust retargeting and paid ad campaigns

  • AI-powered personalization in Salesforce

  • National PR and earned media visibility

Jess Bousa